Looking for Wallpaper or Decorative Panels? Visit www.tecnografica.net!
Looking for Wallpaper or Decorative Panels? Visit www.tecnografica.net!
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What’s special about Dècora LAMP?

Dècora LAMPs are 100% designed and produced in Italy and every single lamp is made on order.

Dècora LAMP is based on the patented Dècora LED system, a light-integrated decorative panel system that combines interior design decoration and led technology. An innovative solution that introduces the only frameless led-integrated panel available in the market.

Orders

Once received, your order will be filled within 10 working days. We will notify you as soon as possible of any delays.

Packaging

Tecnografica loves design in all its forms. That’s why we do care about packaging too. We want to give you a special experience, starting from the exact moment you receive your Dècora LAMP at home. Remove the screws from the box and light up your day!

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Payments

Through Shopify Payments, we accept the following credit cards: Visa, MasterCard, Maestro. Moreover, you can choose to run your transaction through PayPal Express Checkout, GooglePay, and ApplePay. All options are secure. You will receive a confirmation of your order via email with the total amount (including any applicable taxes and shipping & handling).

All prices are listed and charged in EU, USD, GBP. If applicable, the exact exchange rate you will pay is determined by the bank that has issued your credit card. In general, it will match very closely with the going exchange rate.

Shipment costs and taxes

 All the customers are responsible for shipment costs and for all taxes and import duties levied by their respective countries. To have more information about shipping and delivery times, please visit this page.

Returns & Repairs

We create our Dècora LAMPs with great care and attention, because your satisfaction is fundamental to us. If for some reason you are not fully satisfied, please follow the following instructions: 
Any purchases made online must be returned directly to:
Tecnografica S.p.A.
Via Giovanni Cimabue, 13
42014 Castellarano - Reggio Emilia
Italy

We will accept returns or exchanges on merchandise in its original unused condition, postmarked within 14 days of receiving shipment for refund or credit, less shipping costs. We do not accept returns after 14 days.

To return an item or to inquire about a repair, please email us at shopify@tecnografica.net.
Tecnografica reserves the right to deny unreasonable repairs, returns, and exchanges.

Returns & Repairs - Shipping

To return merchandise please send all items to:

Tecnografica S.p.A.
Via Giovanni Cimabue, 13
42014 Castellarano - Reggio Emilia
Italy

For your protection, please use a well-padded box or envelope and a traceable carrier. We cannot be responsible for items that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.

Does my Dècora LAMP include its own controller?

Yes, of course. The controller is always included for every Dècora LAMP you buy.

 

Tecnografica design floor lamp controller

Will the electric plug be the right one for the electrical outlets in my country?

Yes, it will. Electric power transformer, voltage and electric plug will be properly adapted according to the destination country.

 

Can I ask for a customized Dècora LAMP?

In order to be as fast as possible in shipping every Dècora LAMP, Tecnografica chose to produce them with a precise selection of graphics and subjects. Therefore, we are sorry, but we do not accept any request for customization in color or shape. However, there’s good news on the horizon! We’ll often and regularly launch new collections, so that you can have a wider and wider choice!

 

How can I clean my Dècora LAMP?

Do NOT use any anti-limescale product. Dècora LAMP must be cleaned with neutral-pH cleansers and a soft cloth. Never use a wire brush or an abrasive sponge, because the surface could be scratched.

 

Can I place my Dècora LAMP outdoor?

Dècora LAMPs are designed for indoor and dry environments; therefore, we do not recommend to place it outdoor.

 

How long does the warranty last on panels?

The warranty on Tecnografica’s Dècora LAMPs lasts for 1 year.